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Terms and Policy

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Privacy Policy

BullVPN recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects In accordance with the Personal Data Protection Laws.

* BullVPN not support email fake, When paid BullVPN service.

Collection of Personal Data when you register BullVPN

You need to provide real information when you register BullVPN that is your email address.

When you use BullVPN system will record the following information.

  1. Your local IP
  2. Connect Date/Time
  3. IP VPN assigned to you.
  4. Disconnect time.
  5. Cookies ID

Rest assured that when using BullVPN personal information will be kept secure. We may use when problems with users only.

Storage of data

We will retain your personal information electronically.

  • Our server outside of Thailand

Storage period of data

We will retain your personal data for the necessary periods of time when you are a customer or relationship with us or for the period necessary. To achieve the objectives related to this policy which may need to be preserved afterwards. Where required by law, we will delete, destroy, or otherwise anonymize your personally identifiable information. when the need for it or the end of the period.

Cookies

To enrich and perfect your experience, We use cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. If you do not wish to have cookies placed on your computer, you should set their browsers to refuse cookies before using our website.

Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls.

Data Retension

We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will delete, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.

BullVPN usage policy

Your account will be canceled and added to the blacklist. Without notice If you violate the following policies.

  1. You agree not to take any action. Both intended and unintended or disrupt other users. From using BullVPN service.
  2. You agree not to use BullVPN's software to post contents, send messages or information unlawful. The threat, defamation, dangerous actions, vulgar, raunchy or is a civil or criminal offense.
  3. Acts that may be a civil or criminal offense or any violations. Contrary to local, state, national, international, or contrary to court orders.

Prohibited actions on VPN server

  1. Any software used about cybercrime that can invade the computer (Hacking) and stealing passwords.
  2. Counterfeiting of copyright trademarks.
  3. The exploitation of child pornography.
  4. The exploitation of children and the internet or corruption connection.
  5. Deception by internet and spam.
  6. Internet abuse.
  7. Internet hacking, bullying or others.
  8. Insurgency with others.
  9. Theft of Trade Secrets.
  10. Service attacks (D / DoS)

SPAM policy

BullVPN does not support sending unsolicited emails. It is commonly known as spam or spam block forum. Any user accounts that send spam via BullVPN will be canceled and added to the blacklist without prior notice.

Service payment policy

1. Time: To purchase or renew your membership.

  • 30 days for "Monthly" 
  • 90 days for "3 Months" 
  • 180 days for "6 Months"
  • 365 days for "Annually"

2. About renewal

  • If your account has timed out, The system will send a payment notification message to continue using immediately. If time runs out, Users will not be able to connect BullVPN in all cases.
  • If your account still has an active amount of time, Can be renewed immediately. The system will increase the amount of time to use.

3. Payment

  • Credit/Debit Card
  • Mobile Banking (QR Code)
  • True Wallet
  • PayPal
  • Transfer to a bank account

* Please email us at [email protected] When you have problems with payment.

Refund Policy

Terms of Service Usage time compensation in the event of connection problems, Starting from the date of reporting the problem and BullVPN team is in contact with the customer through the end of the problem-solving process.

  • Unable to login into our system.
  • After login, could not connect to our server.
  • After connecting to our server, can't change the connection IP as advertised.
  • If BullVPN team can resolve the problem within 7 days, the BullVPN team is willing to give day of use to customer starting from the date of reporting the problem.
  • If the customer has been using BullVPN for more than 7 days, no refund will be given.

Collect evidence of reporting problems and request a refund. Email us at [email protected] and we will refund within 7 working days.

  • Refunds must be contacted within 7 days of the payment date.
  • Refund reserve the right to request a refund only for customers who have paid the package for more than 1 month.
  • Refund reserves the right to request a refund up to the final amount paid by the customer only.
  • Refunds will be made only for problems caused by a malfunction of the company's systems or servers. And the user must cooperate in verifying the error until the end of the process.

Please provide :

  1. Username BullVPN
  2. Your payment reference number, such as PayPal's transaction ID.
  3. Reasons to request a refund.

* No harmful refunds or additional charges. Otherwise, we will send your information into the blacklist system. Which may influence your payment and online shopping later.

Policy change

  • BullVPN reserves the right to change the terms. Without prior notice.
  • In the interpretation of the contract, if the meaning of the word in Thai is different from the meaning in English shall be use Thai as the primary language for interpreting the contract.
  • The above is BullVPN's policy. If you don't agree at all or part of the policy, please do not use the services of BullVPN.
  • If you use BullVPN service, which means you will accept and will comply with our terms.

Links to other sites

  • The purpose of this Privacy Policy is to offer products or services and use of our website.
  • Any websites from other domains found on our site is subject to their privacy policy which is not related to us.

Contact information

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details.

Data Controller: PERSEC COMPANY LIMITED

49/181 moo 2, Mueang, Ban Puek, Chon Buri, 20130

[email protected]

Phone: 097-0472-960

 

BullVPN team.